FAQ
Answers to Common Questions at 1111 baji
From depositing and withdrawing to customer support and VIP benefits — this page has detailed answers to the questions 1111 baji users ask most. Each section is covered separately so you can find the information you need quickly.
After starting to play at 1111 baji, many players have questions — how to withdraw money, how long a bKash deposit takes to credit, or what benefits VIP membership brings. This FAQ page provides direct and reliable answers to all of those questions. For full rules, also read our Terms and Conditions page. New players can visit the 1111 baji Login page first to see the steps for creating an account.
Table of Contents
Withdrawals and Payments
Withdrawal Questions
Yes, withdrawals at 1111 baji are available 24 hours a day, 7 days a week. Payments are processed even at night and on public holidays such as Fridays and Saturdays. Funds typically reach your bKash, Nagad, or Rocket number within 15 minutes to 2 hours of your request. The exact time depends on your bank or mobile banking network.
The minimum withdrawal amount at 1111 baji is ৳1,000. Requests below this amount cannot be submitted. Players are advised to check their balance before requesting a withdrawal to make sure it is at least ৳1,000.
A "Pending" status means the request is being processed. 1111 baji typically completes withdrawals within 15 minutes to 2 hours. If the funds have not arrived within that time, contact live chat with your transaction details. Providing the correct mobile number and amount at the time of the request reduces the chance of delays.
No. At 1111 baji, withdrawals can only be sent to a mobile banking account registered in the player's own name. Payments to third-party numbers are not processed for security reasons. Before submitting a request, make sure your profile has the correct number registered in your own name.
To withdraw bonus winnings, you must meet the wagering requirement. For the welcome bonus, you need to wager the bonus amount 10 times — for example: deposit ৳1,000, receive ৳1,500 bonus, then complete ৳1,500 × 10 = ৳15,000 in wagers before the bonus winnings become withdrawable. Each promotion has its own conditions, so review them before claiming a bonus.
Bank transfer withdrawals are also available at 1111 baji. Payments can be made to Dutch-Bangla Bank, Islami Bank, BRAC Bank, and other major Bangladeshi banks. Bank transfers may take slightly longer than mobile banking, but are generally completed within 2 hours.
Deposits and Payments
Deposits
bKash deposits usually credit to your account within a few minutes. If your balance has not updated after 10–15 minutes, contact live chat with your transaction reference number or a screenshot. First check on your end that the number was correct and that the payment shows as completed.
Log in to your 1111 baji account, go to the Deposit section, and select bKash as the payment method. Then send money to the displayed bKash number using your bKash app or dial code (*247#). Once the transaction is complete, confirm the transaction ID. The minimum deposit is ৳500.
1111 baji currently offers four deposit methods: bKash, Nagad, Rocket and bank transfer. The minimum deposit is ৳500 for each method. Mobile banking options are generally the fastest and most popular among players in Bangladesh.
The minimum deposit to access slots, live casino, or any game at 1111 baji is ৳500. This applies to all payment methods. Visit the relevant pages to see which games are available on 1111 baji slot games or 1111 baji Casino.
1111 baji does not charge any processing fee for deposits. However, your mobile banking provider (such as bKash or Nagad) may apply their own "send money" charge — this is the platform's own policy, not 1111 baji's. Check your mobile banking app for applicable charges before depositing.
Yes, the steps for depositing via Nagad and Rocket are essentially the same as for bKash. On the 1111 baji deposit page, choose your payment method, send money to the displayed number, and confirm the transaction ID. The minimum deposit of ৳500 applies. Live chat support is always available if you run into any issues.
Support and Contact
Customer Support
Yes. The 1111 baji customer support team can assist in both Bengali and English. Bengali-language support is available specifically for the convenience of players in Bangladesh, so language will not be a barrier.
To get help quickly, have the following ready: your 1111 baji account username or registered mobile number, a description of the issue (when it occurred and what you are seeing), and where applicable, the transaction ID or screenshot of the deposit or withdrawal. This allows the support representative to resolve the issue faster.
Yes, 1111 baji customer support is available 24 hours a day, 7 days a week. Live chat and email support are available even at night and on holidays. You can reach out at any time without hesitation.
1111 baji has two support channels: the live chat button available on any page of the site, and email support. Live chat usually gets the fastest response. For complex issues or when you need to attach evidence, use email. There is no phone number.
Yes. 1111 baji is committed to responsible gaming. Players under 21 (21+) cannot open an account. If you are concerned about your gambling habits, speak with the support team or read our responsible gaming page — it contains detailed information on how to protect yourself.
VIP and Rewards
VIP Benefits
1111 baji VIP members receive weekly cashback. In addition, higher-tier VIP members may receive priority support, exclusive promotions, and faster withdrawal processing. Full details of all benefits are available on the 1111 baji VIP page.
1111 baji has four VIP tiers:
Bronze — up to 0.3% weekly cashback
Silver — up to 0.6% weekly cashback
Gold — up to 0.9% weekly cashback
Platinum — up to 1.2% weekly cashback
The higher the tier, the higher the cashback rate.
Bronze — up to 0.3% weekly cashback
Silver — up to 0.6% weekly cashback
Gold — up to 0.9% weekly cashback
Platinum — up to 1.2% weekly cashback
The higher the tier, the higher the cashback rate.
Weekly cashback is calculated based on net losses for that week (total bets minus total winnings). Example: a Gold member with ৳20,000 in net losses in a week receives ৳20,000 × 0.9% = ৳180 cashback. This amount is credited directly to the account, and cashback is paid at the maximum rate for that tier only.
VIP tiers at 1111 baji advance through regular play. The more actively you play and wager, the faster you can move up. While specific turnover thresholds are not published, consistent activity is stated to be the key factor in tier progression. You can track your progress from the VIP section of your account.
Yes. Beyond VIP cashback, 1111 baji runs several other promotions: weekly reload bonus (30% bonus, up to ৳5,000), slots fun bonus (50% bonus, up to ৳8,000), cricket bonus (40% bonus, up to ৳6,000), a birthday gift, and a friend referral reward. Each has its own terms and conditions.
1111 baji offers a 150% welcome bonus on your first deposit, up to ৳10,000. Example: deposit ৳1,000, receive ৳1,500 bonus, giving a total balance of ৳2,500. To withdraw the bonus, you must complete ৳1,500 × 10 = ৳15,000 in wagers. Read the terms and conditions carefully before claiming the bonus.
Get Direct Help
Still have questions?
If you did not find the answer to your question on this FAQ page, the 1111 baji support team is ready to help you directly. Contact us through any of the channels below — in Bengali or English.
Live Chat
Use the chat icon in the bottom-right corner of any page on the site. Active 24 hours a day, 7 days a week.
Email Support
For complex issues or if you want to attach screenshots, write to us in detail by email. Email address: [email protected]